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Browser UI Assets
Answer ID 9916 |
Last Review Date 03/09/2024
What asset elements are supported by the Browser User Interface?
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
- Object Types
• Answers
• Assets
- Fields
- Relationship Items
- Workspace Controls
• Contacts
• Custom Objects
• Incidents
• Organizations
• Tasks - Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items - Workspace Rules
- Agent Scripts
- Channels
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the newest four Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Fields
| Name | Type | Browser UI Support | Notes |
| Contact | Search Box | Supported | |
| Date Installed | Date | Supported | |
| Date Purchased | Date | Supported | |
| Date Retired | Date | Supported | |
| Description | Text | Supported | |
| Name | Text | Supported | |
| Organization | Search Box | Supported | |
| Price | Currency | Supported | |
| Product | Product Catalog | Supported | |
| Serial Number | Text | Supported | |
| Status | Menu | Supported |
Relationship Items
| Name | Browser UI Support | Notes |
| Audit Log | Supported | |
| Incidents | Supported |
Workspace Controls
| Name | Browser UI Support | Notes |
| Answer | Supported | |
| Browser | Supported | |
| Button | Supported | |
| Hyperlink | Supported | |
| Image | Supported | |
| List Box | Supported | |
| Menu | Supported | |
| Panel | Supported | |
| Intelligent Interface | Supported | |
| Radio Buttons | Supported | |
| Report | Supported | |
| Script | Supported | |
| Spacer | Supported | |
| Tab set | Supported | |
| Table | Supported | |
| Text | Supported | |
| Text Box | Supported | |
| Title Bar | Supported |
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