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Setting up Oracle Social Network on a mobile device
Answer ID 9862   |   Last Review Date 01/22/2019

What are the steps for setting up Oracle Social Network on a mobile device?

Environment:

Oracle Social Network (OSN)
Oracle Service Cloud (OSvC)

Resolution:

To setup OSN on a mobile device when integrated with Oracle Service Cloud, use the steps below:

  1. Enter OSN URL in a mobile browser and enter credentials to login
  2. Once logged in, click on install if application is not on mobile device or open application if installed
  3. When the dialog box displays, click "Create"
  4. Login once more when it redirects asking for credentials
  5. Once the login window redirects back to the application the setup is complete