Search for existing answers to your product and support questions.
Familiarize yourself with our support site and learn best practices in working with our team.
Manage Service Requests, View and update service requests submitted by you and others in your organization.
Submit a new issue to our technical support team.
Oracle B2C Service insights from our Technical Support team subject matter experts
Browse resources to assist you in launching your implementation and ensure a successful go-live.
Access your OCI account.
Find product documentation for supported versions of B2C and documentation libraries for related service solutions.
You will have the tools to improve your customers' experience when you learn about all the things our products can do.
Find links for API documentation, Custom Processes, Customer Portal, and Agent Browser UI Extensibility Framework.
Explore how accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle B2C Service.
Prepare for a successful transition by reviewing upcoming release changes and enhancements.
Explore webinars, events, and feature kits to learn about B2C Service features, functionality, and best practices from the technical experts.
Oracle MyLearn offers a portfolio of free and paid subscription-based learning resources to help you gain valuable skills, accelerate cloud adoption, increase productivity, and transform your business.
Empower your team with the skills to implement, configure, manage, and use your applications with Customer Experience Cloud Training.
Our goal is to facilitate a friendly, supportive environment where members can easily collaborate with each other on solutions and best practices.
Ask and answer questions specific to B2C.
This is an exciting resource intended to help with your Oracle Service Cloud Analytics.
Share product improvement ideas and enhancement requests with Oracle Development, while collaborating with other Oracle customers and partners.
Update your phone number, email notification preferences, and severity 1 and severity 2 contact preferences.
View the contact managers within your organization.
Find contact information of the Technical Account Manager (TAM) and Client Success Manager (CSM) for your organization.
Entorno:
Documentación del producto, infraestructura y requisitos del navegador,Configuraciones soportadas, plataformas de clientes soportadasTodas las versiones soportadas
Resolución:
Los requisitos varían dependiendo del área del producto que esté siendo utilizada. Consulte las siguientes áreas de producto para obtener detalles sobre cualquiera de los siguientes temas:
Por favor consulte los enlaces a continuación y seleccione la versión ejecutada en su sitio actualmente.
Oracle Field Service
Documentación para Oracle Field ServicePolítica de Navegadores Web para Oracle Field Service (OFS)
Oracle Intelligent Advisor
Documentación para Intelligent Advisor Cloud ServiceDocumentación para Intelligent Advisor Cloud ServiceIntelligent Advisor Browser Requerimientos
Oracle B2C Service
Documentación para productos Oracle B2C ServiceDocumentación para productos Oracle B2C ServiceRequerimientos de infraestructura de Oracle B2C ServiceRequerimientos de infraestructura de Oracle B2C ServiceGuía de plataformas de clientes compatibles con Oracle B2C ServiceGuía de plataformas de clientes compatibles con Oracle B2C Service
Browser User Interface
Documentación para Browser User InterfaceDocumentación para Supported Features en Browser User InterfaceNavegadores soportados para Agent Browser User Interface
Engagement Engine
Guia de Usuario del Engagement Engine EditorGuia de Usuario del Engagement Engine Editor
Oracle Inlays
Oracle Inlay UpdatesOracle Inlay Updates
Knowledge Advanced
Documentación para Oracle B2C Service Knowledge AdvancedPara ver los requerimientos del sistema y la política de soporte para navegadores de Knowledge Advanced, consulte Requerimientos de Infraestructura para Oracle B2C Service.