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We are committed to maintaining a healthy knowledge base by keeping content current and useful to our customers.  Your feedback is a big part of that.

Answer feedback service requests are routed to our Knowledge Base engineers so published content can be reviewed and either updated or corrected.  Please know, they do not typically assist with technical issues, how-to questions or troubleshooting type questions.

However, if the steps provided within an answer are unclear, or perhaps the feature outlined does not match current functionality, or there is a typo or broken link within the content, let us know!

When viewing an answer on the Oracle B2C Service Support site, we invite Answer Feedback for both the Yes and No options.  This lets us know what we are doing well and where we can improve the information provided.

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