Skip Navigation
Expand
Supported browsers for the Agent Browser User Interface
Answer ID 9527   |   Last Review Date 11/06/2020

What browsers are the Agent Browser UI supported with?

Environment:

Agent Browser User Interface (BUI)
Oracle B2C Service

Resolution:

Operating System and Browser Configurations.

Web browsers supported for use with the Browser UI
Operating System Supported Browsers
 Windows 8.1, 10 (build 1809, 1903, 1909, or 2004)  Server 2012 R2, Server 2016
 Google ChromeSupport for most current major production release
 
Mozilla Firefox Support for most current major production release
 Microsoft Edge Support for most current major production release
 Mac OS 10.13 or greater  
 Safari,
    Support for most current major production release
    and one prior release  
 
 IOS 13.x  or greater and iPad OS 13.x or greater (tablets only)  
 Safari,
    Support for most current major production release only
 
 Android 8.x or greater (tablets only)  
 Google Chrome,
   Support for most current major production release 
 
 
NOTES:
* Chrome is the recommended browser for BUI.
****OEM in this case refers to the software manufacturer.


For a list of browsers currently supported by an OEM****:

Google Chrome: Please visit the Google Chrome FAQ for a description of the Chrome support policy:

Mozilla Firefox: Please visit the Mozilla FAQ for a description of the Firefox support policy:

Microsoft Browser: Please visit https://docs.microsoft.com/en-au/deployedge/microsoft-edge-support-lifecycle and  https://support.microsoft.com/en-us/help/30881/modern-lifecycle-policy for details.


NOTE: 
The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.  Therefore to maintain Browser User Interface support, you must upgrade Oracle B2C Service at least once a year. In order to leverage the latest and greatest of Agent Browser User Interface, we recommend you join the Auto Update Program and stay on the latest version of Oracle B2C Service.