Skip Navigation
Expand
Change validation text from chat_launch.php page
Answer ID 8945   |   Last Review Date 12/16/2018

How do we change the validation text for required fields in the chat launch form?

Environment:

Chat,Customer Portal

Resolution:

You can change the validation text that appears after clicking the 'Submit' button on the chat launch page if a required field has not been entered appropriately by updating the PCT_S_IS_REQUIRED_MSG message base.

The default value is:  %s is required

Note: You should leave the '%s' variable and enter the desired text after it.

Path to this setting:  Select Configuration from the navigation area > Site Configuration > Message Bases > and search by Key.

 

 

 

Available Languages for this Answer:

Notify Me
The page will refresh upon submission. Any pending input will be lost.