Why does our sitemap have so few entries in it?
Customer Portal versions 3.3 and greater
Beginning with version 3.3 of Customer Portal you may notice a change to how the sitemap is formatted. Before this version if you viewed your sitemap:
You would see an xml file with a list of links to your answers
But now when you view your sitemap you see a smaller xml file with a few links: For example you might see links for:
The first link will take you to the xml file with a list of links to your answers that you are used to seeing.
The second link will take you to an xml file with a list of links to questions of your Community Self Service social pages.
If your sitemap is completely empty, it may need to be enabled. See Answer 12254: Sitemap and robots.txt for instructions on how to enable sitemap.
For more information, refer to Answer ID 2553: Using a sitemap with our Oracle B2C Service application.