Documentation for Oracle Field Service Cloud

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Answer ID 8215 | Last Review Date 11/11/2018

What documentation is available for Oracle Field Service Cloud?

Environment:

Oracle Field Service Cloud (OFSC)

Resolution:

Oracle Field Service Cloud documentation includes information about releases, product configuration, service updates, and archived versions for previous releases.

Upcoming Changes to Oracle Field Service Cloud Release Process
We are changing our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules. Beginning in February, release names will consist of the last two digits of the calendar year, followed by the letter A, B, C, or D, which correspond to the four calendar quarters. Our May release will be named Oracle Field Service Cloud 18B.

Documentation for the Latest Release - 18D (November 2018)

Documentation Library
Release Readiness Information
Features Guide contains a detailed description of key features found in the What's New document
Release Notes for 18D (November 2018) describes new features, changes and altered functionality with brief overviews of these changes (including Weekly Service Updates)
Urgent Service Updates

Documentation for Previous Releases

2018	2017	2016
18C (August 2018)	August 2017 (17.8)	August 2016 (16.8)
Documentation Library	Documentation Library	Documentation Library
Release Notes	Release Notes	Release Notes

18B (May 2018)	February 2017 (17.2)	February 2016 (16.2)
Documentation Library	Documentation Library	Documentation Library
Release Notes	Release Notes	Release Notes

18A (February 2018)
Documentation Library
Release Notes