Documentation for Oracle Field Service Cloud

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Answer ID 8215 | Last Review Date 05/07/2019

What documentation is available for Oracle Field Service Cloud?

Environment:

Oracle Field Service Cloud (OFSC)

Resolution:

Oracle Field Service Cloud documentation includes information about releases, product configuration, service updates, and archived versions for previous releases.

Oracle Field Service Cloud Release Names
We have changed our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules. The release names will consist of the last two digits of the calendar year, followed by the letter A, B, C, or D, which correspond to the four calendar quarters (February, May, August and November). i.e. Our August release is named Oracle Field Service Cloud 19C.

Documentation for the Latest Release - 19B (May 2019)

Documentation Library
Release Readiness Information
Features Guide contains a detailed description of key features found in the What's New document
Release Notes for 19B (May 2019) describes new features, changes and altered functionality with brief overviews of these changes (including Weekly Service Updates)
Urgent Service Updates

Documentation for Previous Releases

2019	2018	2017
19A (February 2019)	18D (November 2018)	August 2017 (17.8)
Documentation Library	Documentation Library	Documentation Library
Release Notes	Release Notes	Release Notes

	18C (August 2018)	February 2017 (17.2)
	Documentation Library	Documentation Library
	Release Notes	Release Notes

	18B (May 2018)
	Documentation Library
	Release Notes

	18A (February 2018)
	Documentation Library
	Release Notes