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Documentation for Oracle Field Service
Answer ID 8215   |   Last Review Date 02/07/2023

What documentation is available for Oracle Field Service

Environment: 

Oracle Field Service (OFS) 

Resolution:

Oracle Field Service documentation includes information about releases, product configuration, service updates, and archived versions for previous releases.

Oracle Field Service Release Names

We have changed our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules. The release names will consist of the last two digits of the calendar year, followed by the letter A, B, C, or D, which correspond to the four calendar quarters (February, May, August and November). i.e. Our August release is named Oracle Field Service 20C.


Documentation for the Latest Release - 23A (February 2023)


Features Guide - This book contains a detailed description of key features found in the What's New document

Release Notes for 23A (February 2023) - This book describes new features, changes and altered functionality with brief overviews of these changes (including Weekly Service Updates)
 

 

Implementation Advice

New! Implementation Best Practices - How Many Production Environments? This book helps you determine the number of production environments you have to set up for Oracle Field Service.

Oracle Field Service Optimization Best Practices - This book contains many helpful hints and suggestions to help you improve and get the full benefit from your Oracle Field Service subscription.

Statistical Estimations of Activity Durations and Travel Times - This book helps you understand how Oracle Field Service uses statistical data to provide travel estimates.

Oracle Field Service Solution Design Guidelines [For Implementers] - This book provides the guidelines to create your proposed business solution to implement Oracle Field Service.

Oracle Field Service Solution Design Guidelines [For Customers] - This book provides the guidelines to create your proposed business solution to implement Oracle Field Service.

 

Documentation for Previous Releases

 

2022 2021 2020
22D (November 2022) 21D (November 2021) 20D (November 2020)
Documentation Library Documentation Library Documentation Library
Release Notes for 22D Release Notes for 21D Release Notes
     
22C (Aug 2022) 21C (August 2021) 20C (August 2020)
Documentation Library Documentation Library Documentation Library
Release Notes for 22C Release Notes for 21C Release Notes
      
22B (May 2022) 21B (May 2021)  
Documentation Library Documentation Library  
Release Notes for 22B Release Notes for 21B  
     
22A (February 2022) 21A (February 2021)  
Documentation Library Documentation Library  
Release Notes for 22A Release Notes for 21A  
     

 



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