What Oracle Service Cloud upgrade tutorials are available?
Oracle Service Cloud November 2015 upgrade tutorials describe the four basic phases for upgrading Oracle Service Cloud.
Select a specific tutorial, or watch the tutorials in sequence using the link at the end of each tutorial.
- Upgrading Oracle Service Cloud-Part 1 - Learn how to request the latest version upgrade to your Oracle Service Cloud site
- Upgrading Oracle Service Cloud-Part 2 - Describes the process for evaluating the effects of an upgrade to your Oracle Service Cloud site
- Upgrading Oracle Service Cloud-Part 3 - Shows how to complete the upgrade checklist
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