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Sorting data in a report with multiple pages
Answer ID 8101   |   Last Review Date 12/31/2018

Why is the report sort done per page and not for the entire report?

Environment:

Analytics > Report output column sort order
Oracle B2C Service, All versions

Resolution:

As a standard functionality, when there is a report with multiple pages sorted by one or more columns, the sorting criteria will be applied for each page first and after hitting the "Refresh" button, all data is sorted.

For example, if a report that returns most relevant answers for a specific word is sorted by the column "Date created", the results will be displayed per pages with most relevant information, but each page is sorted based on the date. After hitting the "Refresh" button, the whole data set returned by the search is then being sorted by date.

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