August 2012 Upgrade Guides
Answer ID 8026   |   Last Review Date 11/22/2016

What upgrade documentation is available for the August 2012 release?


The following links direct you to upgrade documentation specific to this release.


Oracle RightNow CX Cloud Service August 2012 Upgrade Tutorials describe the four basic phases for upgrading Oracle RightNow CX.

The online upgrade guides will help you upgrade your installation by providing an overview of the upgrade process, describing specific steps for upgrading from your current release to May 2012, and showing you how to test and evaluate your upgrade. A series of guided questions will lead you through only the sections that apply to your installation. To begin, select the release you are upgrading from.


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