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Requesting a pod migration
Answer ID 7189 |
Last Review Date 10/31/2022
How can I request a data center migration?
Environment:
Datacenter/pod migration requests.
Resolution:
Pod migrations require a change to the Oracle B2C Service contract. Customers need to work with their Sales Account Manager to make the contract changes and engage the Cloud Assist Team to complete contract changes.
For an overview of the entire process, please see Answer Link: Pod/Datacenter Migrations/Transports General Process
NOTE: A pod migration cannot take place during an update. The update must be complete before a production site can be migrated.