Skip Navigation
Access Denied! IP Address not Allowed
Answer ID 6774   |   Last Review Date 12/18/2018

Why am I getting an IP Address Not Allowed error message using SOAP?


Oracle B2C Service version May 2013 and newer, Connect Web Services for SOAP API


There are many reasons to get the Access Denied message but because of increased security on Oracle B2C Service version May 2013 and newer, there is a new configuration setting that needs to be set if you are connecting through SOAP API and not having this configuration set will cause the above error. 
Check your SEC_PAPI_INTEG_HOSTS_SOAP setting and add your IP Address, domain names with wildcards or subnet masks (for example, *,, if applicable.

Default is blank.

Notify Me
The page will refresh upon submission. Any pending input will be lost.