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Understand Intelligent Advisor Error Codes
Answer ID 6480   |   Last Review Date 06/25/2020

What does an Intelligent Advisor error code mean?

Environment:

Intelligent Advisor, latest release

Resolution:

If an error occurs while running an Intelligent Advisor interview in Oracle B2C Service:

  • a general reason for why the error occurred should be displayed on the screen. Most displayed messages are configurable in the project.
  • a more detailed message should be logged in Intelligent Advisor Hub. These errors are available to Hub Administrator users in the message log. Oracle B2C Service errors (OPA-RN) can be found in this table.

Additional troubleshooting information is available in these topics: