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RemoteApp, Terminal Services Web Access
Answer ID 6349   |   Last Review Date 12/18/2018

Is Oracle Service Cloud supported on Terminal Servers as a RemoteApp or Terminal Services Web Access?

Environment:

Supported versions

Resolution:

While the Oracle Service Cloud application is supported for deployment on Terminal Servers, the Oracle Service Cloud application is not supported on Terminal Servers when delivered via Microsoft's RemoteApp or Terminal Services Web Access.

Cause:

The Oracle Service Cloud application is deployed using the Microsoft ClickOnce technology. This technology is not supported by Microsoft for application delivery via Terminal Server RemoteApp or Terminal Services Web Access.

Deployment and or performance issues related to the deployment of Oracle Service Cloud via Terminal Services RemoteApp are not supported by Oracle.