How can I create a Windows Desktop or Task Bar shortcut to launch Oracle B2C Service?

Environment:

All supported versions.

Resolution:

During the ClickOnce installation process the Oracle B2C Service application will create an application launch file in the agents' Windows Start Menu here:

C:\Users\%UserProfile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\RightNow

If the agent would like a shortcut to launch the Oracle B2C Service application from the Windows Desktop or Task Bar, please have them perform the following steps:

Desktop:
1. Select the Windows icon to open the Start Menu.
2. In the app list, select and drag the B2C Service icon  to your desktop.

Windows creates a shortcut to the application without removing the app from the Start Menu.

Additional Notes:

The RightNow launch icon in the Windows Start Menu is a ClickOnce application reference file, not a shortcut. This file should never be moved from its original location as determined by the installation process. Doing so will result in unexpected behavior of the ClickOnce installation or update process.