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Oracle RightNow Cloud Service and Change Management
Answer ID 6111 | Last Review Date 01/22/2019
What areas of the Oracle RightNow Cloud Service solution need to be considered when looking through the lens of change management?
Change Management Strategy
Oracle B2C Service
The attached document provides recommendations for each area to address envisioning, developing, testing, and implementing change to your Oracle RightNow Cloud Service site(s).