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Oracle RightNow Cloud Service and Change Management
Answer ID 6111   |   Last Review Date 01/22/2019

What areas of the Oracle RightNow Cloud Service solution need to be considered when looking through the lens of change management?

Environment:

Change Management Strategy
Oracle Service Cloud

Resolution:

The attached document provides recommendations for each area to address envisioning, developing, testing, and implementing change to your Oracle RightNow Cloud Service site(s).

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