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Use a connection with Intelligent Advisor
Answer ID 6062   |   Last Review Date 05/25/2021

What is a connection in Intelligent Advisor?

Environment:

Intelligent Advisor, latest release

Resolution:

A connection allows data from an application to be loaded into, and saved out of, an interaction with a policy model (such as a web-based interview). Connections to applications are created and managed on the Connections page in Intelligent Advisor Hub by the Hub Administrator for a project.

Intelligent Advisor supports several different types of connections:

  • Oracle B2C Service connections - provide a connection between a B2C Service site and Intelligent Advisor Hub. Intelligent Advisor Hubs that were licensed with B2C Service will automatically be connected to a B2C Service instance.
  • Oracle Sales and B2B Service connections - provide a connection between CX Sales and B2B Service and Intelligent Advisor Hub. These web service connections rely on the pre-defined Intelligent Advisor data connector.
  • Oracle Integration connections - provide a connection between an Oracle Integration site and Intelligent Advisor Hub. Oracle Integration connections are a subtype of generic provider web service connection and include certain settings required for connecting with Oracle Integration.
  • Generic provider connections - provide a web service connection that is not specific to any application. These connections use the generic integration protocol.
  • Connector framework web service connections - provide a connection between a specific application, other than B2C Service, and Intelligent Advisor Hub via a web service connector.
  • Connector framework static metadata connections - provide a way, without developing a web service connection, for policy modelers to map to a particular pre-defined data model, even if that doesn't match any particular external application.
  • Interview extension connections - provide a way to validate and extend data interactions during interviews. The connection is invoked securely from a JavaScript interview extension that passes a call request to the Intelligent Advisor server.