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Managing Oracle Policy Automation Users
Answer ID 6059   |   Last Review Date 12/20/2019

How are users managed in Oracle Policy Automation?

Environment:

Oracle Policy Automation, latest release

Resolution:

Oracle Oracle Policy Automation Hub user accounts are needed for all of the following:

  • Uploading policy models to Oracle Policy Automation Hub
  • Deploying policy models
  • Administering other users and modifying user permissions
  • Downloading policy models to the Oracle Policy Automation mobile app
  • Calling Determinations API web services for deployed policy models
  • Using the Oracle Policy Automation Hub REST API
 

Customers and partners do not need to be Hub users to access and interact with an Oracle Policy Automation interview. They can be either:

  • Agents or Contacts that have been authenticated by Oracle Service Cloud,
  • Authenticated users that are verified by a web service connector,
  • Anonymous users. Note that allowing anonymous access to Oracle Policy Automation interviews requires careful security planning. See Secure an Oracle Policy Automation interview for recommendations about how to minimize these.
 

When developing integrations using Oracle Policy Automation Determinations API, access to any of a deployed policy model’s web service endpoints requires an Oracle Policy Automation Hub user account with the Determinations API role.

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