February 2014 Upgrade Guides
Answer ID 5968   |   Last Review Date 09/19/2016

What upgrade documentation is available for the February 2014 release?

Environment:

The following links direct you to all Upgrade Guides specific to this release.

Resolution:

Oracle RightNow CX February 2014 Update Tutorials describe the four basic phases for Upgrading RightNow CX.

The online Upgrade guides will help you Upgrade your installation by providing an overview of the Upgrade process, describing specific steps for Upgrading from your current release to February 2014, and showing you how to test and evaluate your Upgrade. A series of guided questions will lead you through only the sections that apply to your installation. To begin, select the release you are Upgrading from.

Customer Portal Migration Guide

The Customer Portal Migration Guide describes procedures for migrating your customer portal from Framework Version 2 (previously known as November 09) to Framework Version 3.

 

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