November 2013 Upgrade Guides
Answer ID 5887   |   Last Review Date 09/19/2016

What upgrade documentation is available for the November 2013 release?

Environment:

The following links direct you to all Upgrade Guides specific to this release.

Resolution:

Oracle RightNow CX November 2013 Update Tutorials describe the four basic phases for upgrading RightNow CX.

The online update guides will help you update your installation by providing an overview of the update process, describing specific steps for upgrading from your current release to November 2013, and showing you how to test and evaluate your update. A series of guided questions will lead you through only the sections that apply to your installation. To begin, select the release you are upgrading from.

Customer Portal Migration Guide

The Customer Portal Migration Guide describes procedures for migrating your customer portal from Framework Version 2 (previously known as November 09) to Framework Version 3.

 

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