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Intelligent Advisor interviews in Oracle Service Cloud Agent Desktop or Customer Portal
Answer ID 5780   |   Last Review Date 06/24/2020

How is a Intelligent Advisor interview included in a customer portal or agent desktop?

Environment:

Intelligent Advisor, latest release

Resolution:

Once a project has been deployed as an Intelligent Advisor interview, the interview can be made available to Service Cloud Agents in the following ways:

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