Does every interface require a unique Outreach mailbox for sending transactional surveys from different interfaces?
Outreach and Feedback, Mailings and Surveys
Oracle Service Cloud, All supported versions
You will need a Outreach mailbox configured for each interface in order to send a transactional survey from each interface, as both mailboxes and surveys are interface specific.
For information on configuring mailboxes, refer to Answer ID 331: Setting up mailboxes in Oracle Service Cloud.