What is the Chat Maintenance schedule?
Oracle Service Chat, Chat Maintenance
Oracle B2C Service
The Oracle Service Chat is a single-version service that is updated without user impact.
Product Development will regularly (monthly or quarterly) update the Oracle Service Chat. The purpose of these updates are to improve the capabilities of the Oracle Service Chat and/or to re-mediate known defects. The update process is designed to cause no impact to your service. However, because maintenance is being conducted we want you to understand when it will occur.
Please see below for planned future updates. Please click the 'Notify Me' button on the right side of this page to be notified when updates to this answer are made.
|21C||Chat Merge||August 20, 2021|
|Chat Migration non-production sites||August 27, 2021|
|Chat Migration production sites||September 17, 2021|
|21D||Chat Merge||November 19, 2021|
|Chat Migration non-production sites||December 10, 2021|
|Chat Migration production sites||January 7, 2022|
For important service notifications relating to system updates see Support Notifications.