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Identifying the owner of a domain
Answer ID 4420 |
Last Review Date 12/10/2018
How do I identify whether a domain belongs to Oracle RightNow?
Environment:
Domain owner
Resolution:
Oracle B2C Service Technical Support team is often asked to troubleshoot web sites that do not belong to Oracle RightNow. Agents need to be able to prove to a customer that the site is not an Oracle RightNow site and they cannot troubleshoot the issue.
One of the ways to do this is to follow these steps.
- Identify the URI in question. (e.g. http://www.example.com/index.html ) Make sure that you are not confusing the URI of an iframe with the URI of a parent page.
Note: The <iframe> tag defines an inline frame that contains another document. - Identify the domain name of the URI in question. ( e.g. www.example.com ) A domain name is also known as a host name, and it does not include the protocol ( e.g. http:// ) or the relative URI ( e.g. /index.html ).
- Identify the IP address of the domain. (e.g. 192.0.43.10 )
http://domaintoip.com/ip.php - Perform a whois lookup on the ip address.
http://whois.domaintools.com/ - Look at the OrgName entry. Notice for our example that the owner is ICANN and not Right Now Technologies, Inc.