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Installing the Oracle Service Cloud application with Internet Explorer as the default browser
Answer ID 4157   |   Last Review Date 04/27/2020

What browser should I use when installing the Oracle Service Cloud application?

Environment:

Installations, Deployment

Resolution:

Since multiple browsers can live on a computer running the Windows operating system, it is important that Oracle Service Cloud users keep Internet Explorer as the default browser on their machine to avoid installation issues.

To make Internet Explorer your default browser, follow these instructions:  https://support.microsoft.com/en-us/help/17435/windows-internet-explorer-make-default-browser

For more information on workstation configuration for Oracle Service Cloud applications, refer to Answer ID 31: Oracle Service Cloud Infrastructure Requirements