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What is a possible cause of the 403 Forbidden error for an Intelligent Advisor interview?
Environment:
Intelligent Advisor
Issue:
When submitting an Intelligent Advisor interview, the interview is not being submitted and I see this error in the Console logs: Failed to load resource: the server responded with a status of 403 (Forbidden).
When checking the Network log, I can see this error: The connection is not authorized for use with this deployment.
When checking the Hub logs, I can see this error: OPA-EXT-02 The connection is not authorized for use with this deployment
Resolution:
This error is usually seen due to a workspace mismatch. Ensure that the connection used has access to the workspace that the deployment's workspace.
A. To check the workspace used by the deployment, go to Intelligent Advisor Hub > Deployments > select your deployment > Settings > Workspace
B. To check the workspaces that were given access to the connection, go to Intelligent Advisor Hub > Connections > Connections > select the connection used with the interview > Connection Settings > Workspace access > make sure the workspace used by the deployment s checked.