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Pro Tip - Testing Incident Archiving in Test Sites
Answer ID 12969 |
Last Review Date 03/19/2025

PRO TIP - TESTING INCIDENT ARCHIVING IN TEST SITES
Incident archiving is beneficial for your environment. This Pro Tip explains why, and how to test incident archiving in a test environment before implementing in production. Learn which components are needed and watch a demo on creating custom a Data Lifecycle Policy and archiving test incidents using the B2C Service BUI.
Please also see our documentation regarding this topic below.
Access to Data Lifecycle Policies
Archiving incidents on test or upgrade sites
Utilities included with Oracle B2C Service