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Widget error: standard/reports/Multiline - Reports that cannot be displayed with this interface
Answer ID 12718   |   Last Review Date 10/12/2023

What causes the error "Widget error: standard/reports/Multiline - Reports that cannot be displayed with this interface"?

Environment:

Customer Portal (CP)

Issue:

A copy of a standard report that works in Customer Portal on one interface does not work on any other, and the error produced is "Widget error: standard/reports/Multiline - Reports that cannot be displayed with this interface".
 

Resolution:

Reports are interface specific. If you add a new report while logged in to an interface, you can only access that report from that same interface. This includes the use of custom reports within Customer Portal.
 
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