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Character limitation for the Banner Flag in workspaces
Answer ID 12548 |
Last Review Date 02/15/2023
Is there a character limitation for the Banner flag available in workspaces?
Environment:
Getting Started with Workspaces, Editing or Creating Workspaces.
Oracle B2C Service, All versions.
Oracle B2C Service, All versions.
Resolution:
The standard workspace for answer, contact, incident, opportunity, and organization records allow you to include a Banner Flag that lets you define the priority of the record and allows you to insert a message regarding the record. When other staff members open the record, the flag and text you added appear on the record. However, the Banner Flag has a limitation of 1333 characters, and once this limit is reached, you will not be able to type more.
Fields, controls, and relationship items all have configurable properties that can be set within the workspace. For example, you can make some fields required and make other fields read-only. For more information on editing workspace properties, refer to Answer ID 2518: Setting Properties in Workspaces.
For additional information, refer to the 'Edit a workspace' section in the Online Help User Guide documentation for the version your site is currently running. To access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.
