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"Unexpected error during import" message in the Import Wizard
Answer ID 12526   |   Last Review Date 01/19/2023

Why do I receive the warning "Unexpected error during import" while importing records that include date/time?

Environment:
 
Data Import Wizard
 
Resolution:
 
If you are trying to import new records and the prescan of your file returns the error "Unexpected error during import," the possible cause would be the date/time format. Review the data file and its format and compare it to the default format.
 
The data file should use the default date/time format: %Y-%m-%d %H.%M.%S.
 
Example of proper date/time: 2022/25/01 05:30:25 AM, 2022/25/01 11:08:22 AM.
 
For additional information, refer to the 'Data import error handling' section in the Online Help User Guide documentation for your site's current version. To access Oracle B2C Service manuals and documentation online, refer to the Documentation for Oracle B2C Service Products.