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Enabling Single Sign-On
Answer ID 12510   |   Last Review Date

How do I enable the Single Sign-On feature?


Single Sign-On
Configuration Assistant


Single Sign-On is a purchasable feature and is sold as an add-on SKU or is included with the Enterprise Contact Center user seat.  You will need to contact your Sales Account Manager for the purchase of the Single Sign-On feature and for any questions regarding the ordering process. 

If your organization has already purchased this license, please log into the Configuration Assistant to enable the feature by following the steps provided in the Configuration Assistant documentation below that is found in our knowledgebase answer Oracle B2C Service Configuration Assistant on Oracle Cloud Portal

Single Sign-On Configuration (

Note, when you enable the Single Sign-On feature, it updates the following configuration settings:

Please see Popular Answers About SAML / Single Sign-On for further information on configuring the feature.