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Allow offline sync and update activities after overnight within the following number of hours
Answer ID 12474   |   Last Review Date 11/15/2022

Do changes in 'Allow offline sync and update activities after overnight within the following number of hours' setting apply retroactively to activities?

Environment:

Oracle Field Service (OFS)

Issue:

In Business Rules screen we have the setting 'Allow offline sync and update activities after overnight within the following number of hours' set to 0 (zero). We would like to change the configuration and allow updates on activities completed on the past ~30 days. If I change the value from 0 to 720 will it impact previous activities that are already in final status or it will take effect from now on? 

Resolution:

Changes applied to the field "Allow offline sync and update activities after overnight within the following number of hours" will take effect imediately after saving the new value. If you change the value from 0 to 720, you will be able to update past activities that have been in final status up to 720 hours in the past.