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Delay in aggregated Intelligent Advisor deployment statistics
Answer ID 12434 |
Last Review Date 09/28/2022
When running various Hub reports (e.g. Daily Interviews) we notice the report a not showing the data real time, why is there a delay?
Environment:
Intelligent Advisor
Resolution:
When running the Daily Interview in the deployment specific statistics in the Intelligent Advisor hub, there is up to 2 days delay for aggregated data to be available for the Daily Interviews chart. There will be some delay for daily charts as the raw statistics need to be processed. For the most up-to-date statistics, use 'Custom' chart type, select 'Sessions by date' with the time period of 1the last 72 hours'. Data is captured in real time and you can use the time period 'the last x hours' to view most recent data.
See also the specific links to the Intelligent Advisor documentation:
