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OFS: Half-day off
Answer ID 12357   |   Last Review Date 08/25/2022

What are my options to assign a half-day off to a Field Resource?

  
Environment:
Oracle Field Service (OFS) 22C
 
 
Issue:
A field resource needs a half-day off work. What are my options to set this up to ensure activities are not assigned by Routing?
 
 
Resolution:
There may be a need for Resources to take half-day off once in a while. You have the following options to accommodate the request:
 
  1. You can use a Custom Working Time, where you enter the Start and End times that the resource will work the specific day.
  2. You can create a half-day Morning and half-day Afternoon shifts in Configuration > Calendars > Shifts > Add shift . Whenever Field Resources need half-day off, you can assign the half-day shift to them accordingly.