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Deleted accounts showing up on our deleted items report
Answer ID 11790   |   Last Review Date 03/30/2021

Why are deleted accounts showing as deleted by Public API > Custom PHP?

Environment:

All Oracle B2C Service versions

Resolution:

At times a Technical Support engineer will need to clone a staff account on your site in order to reproduce the issue reported.  These accounts may be deleted from a 'cleanup' cron that runs on the Oracle B2C Service side.  The cron will delete the cloned accounts which will remove them from the accounts table and insert them into the deleted_recs table.