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Deleted accounts showing up on our deleted items report
Answer ID 11790 |
Last Review Date 03/30/2021
Why are deleted accounts showing as deleted by Public API > Custom PHP?
Environment:
All Oracle B2C Service versions
Resolution:
At times a Technical Support engineer will need to clone a staff account on your site in order to reproduce the issue reported. These accounts may be deleted from a 'cleanup' cron that runs on the Oracle B2C Service side. The cron will delete the cloned accounts which will remove them from the accounts table and insert them into the deleted_recs table.
