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Unable to add inventory items to the resource pool
Answer ID 11670   |   Last Review Date 07/22/2020

Why am not not able to add inventory items to the resource's pool using OFS Core Application?

Environment:

Oracle Field Service (OFS) Core Application

Issue:

I added the Inventory tab with Read-write visibility to Configuration > User Type > Screen Configuration > Application screens > Resource/User info context but when I go to Resources > Inventory screen I don't have the option to add inventory items to the resources. I am able to manage the other tabs I added to Resource/User info screen but I am not able to manage the Inventory screen.

Resolution:

The actions allowed in the Resources > Inventory screen are configurable in the Inventory grid screen context. To be able to add inventory items to the resource's pool, add the action add_provider_inventory to Inventory grid context and set it's visibility to Read-only.