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Update Process Status in Configuration Assistant
Answer ID 11232   |   Last Review Date 06/04/2020

How do I check the release update status within Configuration Assistant?


Oracle B2C Service (OSvC), Configuration Assistant


The Oracle Cloud Portal ( has various self-service tools and B2C Service users are able to monitor the status of an update process. Detailed steps are as follows:

  1. Log into Configuration Assistant
  2. From the Configuration Assistant home page, click on the Site Operations hamburger menu on the right side of your Oracle B2C Service production site and select "Manage My Update".
  3. Check under the "Production Site Status" section.

Production Site Status


Eligible for Update

A newer version of Oracle B2C Service is available.  The site is not undergoing an update.

Update in Flight

An update is underway.  From now until the site status is “On Latest Version”:

Interfaces cannot be created, renamed, nor disabled.  New mailboxes cannot be provisioned.  Creation and updates to message base records and configuration settings create risk and require special handling.  Refer to changes carried forward at update cutover for more information.  Lastly, custom field and Custom Object deployments are restricted.

A concise update helps minimize the impact of production restrictions which occur during an update.

Cutover in Progress

Production site cutover in progress.

Cutover Complete

Production site cutover completed.  Avoid refreshing a test site at this stage as the cutover post-process is not complete.

Post Cutover Process in Progress

The post cutover process starts 24 hours after the cutover. It is not possible to deploy custom objects or custom fields while the post-process is running.

Post Cutover Process Complete

The post cutover process completed.  Test sites should be refreshed now.

On Latest Version

The site is running on the newest version of Oracle B2C Service.  The site is not undergoing an update and all production restrictions are removed.

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