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Numbers displayed inside brackets in the Resource Tree
Answer ID 11207   |   Last Review Date 10/27/2019

What are the numbers in the brackets displayed by the Field Resource, Truck or Tool in the Resource Tree?

Environment

Oracle Field Service (OFS)

Issue

I'm not sure what the numbers in the brackets by the Field Resource, Truck or Tool in the Resource Tree mean and what activities are taken into account.

Resolution

For single silhouette icons like Field Resource, Truck or Tool, the number on the left represents the number of the remaining Pending activities for the day. The number on the right represents the total number of activities for the day, which may include:

  • Ordered activities or Not Ordered activities
  • Customer activities or Internal activities
  • Pending, Completed, Suspended, Not Done or Started activities

Resource Tree > resource Tech3(2/6) is displayed

Canceled activities are not included in the number count.

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