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Removing User Type from the list of Shared Configuration Screen
Answer ID 11036   |   Last Review Date 03/10/2022

How to remove an User Type from the list of Shared Configuration Screen?

Environment:

Oracle Field Service (OFS)

Issue:

I don't know how to remove an User Type from the list of Shared Configuration Screen

Resolution:

In order to remove an User Type from the list of Shared Screen Configuration please execute the following steps:

1 - Go to Configuration > User Types

2 - Select the desired User Type you want to disassociate from screen sharing

3 - Click on Screen Configuration tab

4 - Click  Change

5 - Select the option Create Screen configuration as copy of

6 - In the drop-down menu, select the User Type you wish to use as base to copy

7 - Click Apply

'Create Screen configuration as copy of' is selected. Apply button is highlighted for selection

8 - You can see that this User Type is no longer sharing screen with other User Type(s), as field Screen configuration shared with is no longer displayed.

9 - You now see the option Copy or share screen configuration.

10 - You can verify and confirm that the other User Types continue to be part of the original shared configuration list and were not affected by the change.