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Buttons are greyed out for the BI Publisher
Answer ID 11024   |   Last Review Date 12/16/2019

Why are my BI Publisher buttons and functions greyed out when I try using it with my Intelligent Advisor forms?

Environment

Oracle Intelligent Advisor - all releases

Oracle Business Intelligence Publisher - integration with Intelligent Advisor

Resolution

If the functionalities that come along with the Business Intelligence (BI) Publisher for Intelligent Advisor forms are unavailable (greyed out), there are two main aspects that should be checked:

1) First, ensure that the correct BI Publisher version is installed to use with Intelligent Advisor.

Details regarding which version to use and how to install it can be found in the Download BI Publisher section of online documentation.

2) Secondly, in order for the BI Publisher buttons and functions to become available, one must make sure to import the sample XML data. Steps to do this are outlined in the Prepare the Template section of documentation.


For further information on how to configure the integration between Intelligent Advisor and Oracle BI Publisher, please refer to online documentation.

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