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Report launched by screen pop does not work when calling it with multiple record IDs
Answer ID 10978 |
Last Review Date 07/18/2019
When launching a report by screen pop, why doesn't it return any results when being called with multiple record IDs?
Environment:
Troubleshooting Screen Pops
Resolution:
The reason behind this is that screen pop URLs only support equal operators when running a report. Therefore, the 'in list' operator will not work, as it is not supported.
Only filters with a single value i.e 'key=value' pair are accepted.
For more information about configuring screen pops, refer to:
