Why can’t we bring our cutover forward?
Oracle B2C Service (formerly known as Oracle Service Cloud), All versions
Oracle B2C Service users may reschedule the update cutover to an earlier date and/or time using the Configuration Assistant during the update process. However, there are certain constraints and you might not be able to select an earlier date and/or time if:
- The upgrade site creation is not completed
- The presite is not ready**
- Data center maintenance is scheduled on the new date/time
- Another cutover on the same database server is already scheduled on the new date/time
** only if a presite is required. Refer Presite for Oracle B2C Service update for more details.