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Oracle B2C Service 19B Documentation Overview
Answer ID 10876   |   Last Review Date 12/15/2019

What documentation is available for Oracle B2C Service 19B? 

Oracle B2C Service Release Names
Our product versioning terminology aligns with Oracle Cloud CX applications environment release update and maintenance schedules. Beginning in November 2017, release names consist of the last two digits of the calendar year, followed by the letter A, B, C, or D, which correspond to the four calendar quarters. Releases are delivered in February, May, August, and November. For example, for 2019, releases are '19A', '19B', '19C', and '19D'.

The following links direct you to all documentation specific to this release of Oracle B2C Service.

Documentation for the Latest Release - Oracle B2C Service 19B

Documentation Library
Online Help User Guide
Agent Browser User Interface
Release Readiness Information
Video tutorials
Client Deployment Guide
Securing Oracle B2C Service

Maintenance Packs

July: HTML
August: HTML
September: HTML
October: HTML

Update from...

2019  2018 2017 2016
Cloud 19A Cloud 18D Cloud 17D November 2016
  Cloud 18C August 2017  
  Cloud 18B May 2017
  Cloud 18A February 2017


Integrate: Documentation Libraries for Related Service Solutions

Oracle Cobrowse
Oracle Knowledge Advanced
Oracle Field Service
Intelligent Advisor

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