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Oracle Service Cloud - Preparation and Onboarding
Answer ID 10699   |   Last Review Date 03/13/2019

How can I prepare and onboard Oracle Service Cloud?

Environment:

Business Success
Oracle Service Cloud - Preparation and Onboarding Phase

Resolution:

The preparation and onboarding phase is the beginning of a project. In this phase, the idea for the project is to be explored and elaborated. The goal of this phase is to examine the feasibility of the project. In addition, activities such as cloud onboarding, overview of the product, system requirement, SaaS Cloud delivery policies, browser best practices, tasks for service administrator, orientation to security and working effectively with Oracle support team would be discussed.

Conduct Cloud Onboarding Session by product Pillar


System Requirements for Oracle Application Cloud


Browser Best Practices


SaaS Cloud Delivery Policies


Service Administrator Action List


Orientation to Cloud Security (GDPR Advanced Security Options, Entitlements, SSO, VPN, etc.)


SaaS Product Overview Sessions and Modern Best Practices (Videos, Whitepapers, Documents, Infolets)


Work Effectively With MOS/CX RightNow

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