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Optimizing the OSvC Support Experience
Answer ID 10549   |   Last Review Date 01/09/2019

author Marie Lockhart
Marie Lockhart, Director of OSvC Global Support, took the webinar stage today to cover the "gotchas" that slow down a service request's resolution, the "need to knows" which speed up its resolution and the "where to go's" that eliminate the need for having to create a service request in the first place.

Click HERE for a link to the webinar recording. 

Click HERE for a link to the slide deck.

To register for future webinars, please go to the Technical Support Site
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