Marie Lockhart, Director of OSvC Global Support, took the webinar stage today to cover the "gotchas" that slow down a service request's resolution, the "need to knows" which speed up its resolution and the "where to go's" that eliminate the need for having to create a service request in the first place.

Click HERE for a link to the webinar recording. 

Click HERE for a link to the slide deck.

To register for future webinars, please go to the Technical Support Site.