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New products are automatically added to 'Selected Products' within Knowledge Advanced Authoring > Repository View Properties
Answer ID 10208   |   Last Review Date 03/18/2019

Why are we seeing new products automatically added to 'Selected Products' within Knowledge Advanced Authoring, Repository View Properties?

Environment:

Knowledge Advanced
All product releases

Issue:

We are seeing that new products added are automatically added to 'Selected Products' within Knowledge Advanced Authoring > Repository > Views > Repository View Properties.

Resolution:

When new products are added to an Oracle B2C Service instance/site that uses the Knowledge Advanced product feature, those products are automatically added to 'Selected Products' within Knowledge Advanced Authoring > Repository > Views > Repository View Properties. In turn, this means that once content processing has run after such a change, the new products will show as associated to all KA Views unless manually removed from the View configuration after creating the products (and before the next content processing run). 

This behavior is as-designed in an effort to reduce the amount of work required to add new products to the site/instance configuration for KA-enabled sites. Categores are handled in the same manner and for further information see

Answer ID 10209: New categories automatically added to 'Selected Categories' within Knowledge Advanced Authoring > Repository View Properties

The following may also be helpful:

Answer ID 9708: Products not assigned to interface show to Knowledge Advanced authors

Working with Selected Products and Selected Categories in Knowledge Advanced

Answer ID 9124: Controlling Answer Visibility for Knowledge Advanced

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