Collapse Submit a Service Request Contact Information for Technical SupportMy Service Notifications Support Suggestion Box
Error 401 Unauthorized
Answer ID 10018 | Last Review Date 03/11/2019
Why am I getting an 401 Unauthorized error message and my Staging is just spinning?
All Versions of Customer Portal
You are probably using Chrome 64.0.x.x.x
There is a defect in Google Chrome 64.0.x.x.x
Google Chrome is fixing the defect in Chrome 66 that is targeted for April 2018 release.
Instead of Chrome, use IE11 to Stage your Customer Portal Files.